Medicine Delivery ServiceBy Apka Muaalij
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Terms And Conditions
Welcome to Apka Muaalij, Pakistan's most reliable and no.1 digital healthcare platform. By purchasing medicines from our website, you agree to the following terms and conditions:
Payment Advance
All orders must be paid in advance. We accept various payment methods as detailed on the payment page.
Delivery Based On Availability
Medicines will be delivered based on the availability of stock. In case of unavailability, we will notify you promptly and provide suitable alternatives or a full refund.
Delivery Charges
Delivery charges will be borne by the receiver. These charges will be added to your total at the time of checkout and are non-refundable.
Expired Products
In the unlikely event that you receive expired products, a refund or replacement will be processed according to the respective pharmacy's policies.
Frequently Asked Questions
Yes, you can easily order medicines online through our platform. Simply upload your prescription, fill in your details, and we'll deliver the medicines to your doorstep.
To order medicine online, fill out the order form with your details, upload your prescription if required, and submit your order. Our team will process your request and arrange for delivery.
Yes, we offer various discounts and promotions for our customers. Check our website regularly for ongoing offers or subscribe to our newsletter to stay updated.
Delivery charges may apply based on your location and order value. The exact charges will be displayed at checkout before you confirm your order.
Delivery times vary depending on your location. Typically, orders are delivered within 24-48 hours in major cities and may take 2-3 days for other areas.
If you receive incorrect items or have any issues with your order, please contact our customer support immediately. We'll resolve the issue promptly with a replacement or refund as appropriate.
For safety and quality reasons, we generally don't accept returns for medicines once delivered. However, if there's an issue with the product, please contact our customer support.